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Auto Import Guide - Helpful Links

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Please note that links are listed as a courtesy for your convenience, and CrossBorderShopping.ca in no way endorses or approves any of the websites or their content.

  • Ontario Ministry of Transportation
     
  • Transports Quebec
     
  • Canada Border Services Agency (CBSA) & Border Information Services (BIS)

    If you have any questions, you can contact the CBSA’s Border Information Services (BIS) line. This is a 24-hour telephone service that automatically answers all incoming calls and provides general border services information.


    If you call during regular business hours Monday to Friday (except holidays), from 8:00 a.m. to 4:00 p.m. (local time), you can speak directly with an agent by pressing “0″ at any time.

    Toll-free in Canada: 1-800-461-9999

    Outside Canada: 204-983-3500 or 506-636-5064 (long-distance charges)
     
  • Registrar of Imported Vehicles (RIV)
    (For Vehicles manufactured for sale in the United States)

    405 The West Mall
    Toronto, ON
    M9C 5K7

    Telephone (toll free in Canada and the U.S.): 1-888-848-8240
    Telephone (all other countries) 416-626-6812
    Fax: 1-888-346-8235 or (416) 626-0366
    Email: [email protected]

    Hours of service
    Mon. to Fri.: 7:00 a.m. to 12:00 midnight (EST)
    Sat. and Sun.: 7:00 a.m. to 5:00 p.m. (EST)
     
  • Transport Canada
    (For Vehicles manufactured for sale in the United States & all other Vehicles)

    Road Safety and Motor Vehicle
    Regulation Directorate
    Transport Canada
    Place de Ville, Tower C, 8th floor
    330 Sparks Street
    Ottawa ON K1A 0N5

    Telephone (toll free in Canada and the U.S.): 1-800-333-0371
    Telephone (all other countries): 613-998-8616
    Fax: 613-998-4831
     
  • US Customs - Motor Vehicle Exports

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